Shipment processing / delivery time
The delivery time of orders in different areas is as below.
1. Punjab 24 to 48 Hours
2. KPK 48 to 72 Hours
3. Sindh 48 to 72 Hours
4. Balochistan (Quetta and Chaman only) 4 to 5 days
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery in some unavoidable circumstances. If there will be a significant delay in shipment of your order, we will contact you via email, telephone or a notice will be put up on our social handles.
Shipping rates & delivery estimates
Asra Derm does not charge any amount for deliveries. We are providing free of charge deliveries all over the Pakistan.
Once a product has been opened no return or exchange can take place. In case you have received the wrong item kindly do not open the package and in case of a defective item, please contact +92 347 7770008 with the details of the issue you faced, if the concerns are valid the defective item will be exchanged after proper examination within due period of time.