ASRADERM - FREQUENTLY ASKED QUESTIONS
AsraDerm is a cosmeceutical and nutraceutical one-stop-shop for premium skincare, haircare, and health supplements. Our dermatologist approved formulas nourish your skin and hair from within, helping you achieve a natural, healthy glow.
We offer a range of products developed by cosmetic chemists and dermatologists approved to address various skin, hair, and other concerns. Our focus is on high quality, effective ingredients that deliver noticeable results.
We offer both imported and locally made products. AsraDerm partners with Biota Laboratories in Turkey for its Bioxcin and Nutraxin ranges, while our locally made products contain ingredients that are also imported.
While many of our products are formulated for multiple skin types, we recommend checking the individual product description for specific suitability. Additionally, a patch test is always recommended before introducing a new product to your routine.
We use a combination of safe and effective natural ingredients alongside scientifically proven activities to deliver optimal results. We avoid harsh chemicals and prioritize ingredients that nourish and protect your skin and hair.
Absolutely! The complete ingredient list for each product is available on each product page on our website AsraDerm.pk.
Yes, all our products are DRAP (Drug Regulatory Authority of Pakistan) enlisted and manufactured under Current Good Manufacturing Practices (cGMPs), ensuring they meet the highest standards of potency, purity, efficacy, and safety.
Yes, all AsraDerm products are clinically tested and safe for pregnant and breastfeeding moms. However, we always recommend consulting your healthcare provider before taking any supplements during such conditions or if you're on medication.
We prioritize safety and select ingredients based on scientific research. We recommend reviewing individual product descriptions for any potential interactions with medications or allergies. Always consult with your healthcare provider if you have specific concerns.
AsraDerm prioritizes fast delivery. In Pakistan, prepaid orders typically arrive within 3-4 business days. You'll receive a confirmation email with tracking information once your order ships.
Free shipping is available for online payments, regardless of order value. For COD orders, free shipping applies to orders above Rs. 5000.
"If you receive a damaged item or the wrong product, please contact us within 24 hours of receiving the parcel at +92 348 888 1117 or email us at info@asraderm.com. We’ll be happy to resolve the issue as quickly as possible.
Yes, we do have a return policy. Please refer to our Shipping Policy page for detailed guidelines.
We're happy to answer your questions! You can Contact us by phone at +92 348 888 1117, email us at info@asraderm.com, or send us a message via WhatsApp at the same number.